Run every property like it runs itself.
FacilisOps brings work orders, compliance, housekeeping, concierge and capital planning into one calm system — with AI that triages the chaos. Built for boutique hotels and the groups that manage many of them.
Likely a fouled flue or blocked combustion air. Routed to Maintenance, flagged before tonight's check-in, parts checked against inventory.
One property or one hundred — the same calm command.
FacilisOps scales from a single boutique hotel to a management company overseeing a whole portfolio, without changing the way your teams work.
A single property worth obsessing over.
- ✓ Log a work order from your phone, anywhere on grounds — even offline.
- ✓ AI triages every issue and protects the guest experience before it's noticed.
- ✓ Compliance, housekeeping and concierge in one place — no spreadsheets.
- ✓ A morning brief that tells the GM exactly what needs attention today.
Every property, one pane of glass.
- ✓ Roll up health, occupancy and open work across the whole portfolio.
- ✓ Standardize SOPs and compliance calendars across every location.
- ✓ Role-based access for owners, regional managers and on-site teams.
- ✓ Capital planning and spend, compared property to property.
Everything operations touches, in one system.
Modules that work on their own and get smarter together — so nothing falls through the cracks between departments.
AI work-order triage
Every issue is categorized, prioritized and routed automatically — with a likely cause and the parts you'll need.
Command center
A live morning read of every property: open work, rooms ready, what's due, and what needs a decision today.
Compliance & permits
Inspections, certifications and renewals tracked with lead-time alerts — nothing lapses, nothing's a surprise.
Concierge & requests
Guest requests captured once and routed to the right team, from spa to F&B to housekeeping.
Housekeeping & turns
Room status, turn priorities and early arrivals coordinated so the front desk and floor stay in sync.
Inventory & parts
Stock levels tied to work orders, so a repair never stalls waiting on a part nobody ordered.
Capital planning
Multi-year forecasting of major spend, by property and across the portfolio, with owners in the loop.
Works offline
Log and update in the field with no signal; everything syncs the moment you're back online.
Department scheduling
Build labor schedules per department and export them straight to Dayforce or your payroll system — no double entry.
In-room QR hub
Each department posts its own guest-facing info — restaurant hours and specials, turndown service, spa booking — behind one in-room code.
Service recovery mode
Flag guests who hit a bad moment and trigger a recovery play — a comped meal, a manager visit — so a misstep becomes a save.
AI morning huddles
Every department gets a huddle generated from yesterday's data — priorities, callouts, and a daily safety topic — ready before the shift.
On-call Facility Manager
A real facilities expert on the line — phone or video — when your team hits something they've never seen before.
Multi-property & roles
One account, many properties, granular permissions for owners, managers and on-site staff.
Consolidate your whole software stack into one.
Most properties pay for — and switch between — half a dozen disconnected tools. FacilisOps replaces the stack with one system where every department finally works from the same source of truth.
Every job above, in one place — with AI tying them together so nothing falls between departments.
- ✓ One login for your entire team
- ✓ One bill instead of six
- ✓ One source of truth across every property
- ✓ Exports to the payroll & systems you keep
See the board your team works from.
Housekeeping at a glance — every room and unit, its status, and a tap to advance it. The same calm view scales across an entire portfolio.
See FacilisOps on your properties.
Tell us a little about your operation and we'll set up a walkthrough tailored to your portfolio — or skip the line and open the app right now.
- 1A 30-minute walkthroughWe map FacilisOps to how your properties actually run — not a generic tour.
- 2Your data, your setupWe'll help you stand up properties, roles and compliance calendars.
- 3Go live in daysTeams are logging work orders from their phones the same week.
Effortless by design.
Already have an account? Jump straight into your command center.